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Answers to our most commonly asked questions

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If you would like to make an inquiry related to the media relations or to the investor relations team, please click the below button. Please note that our media relations or investor relations office may not respond concerning career opportunities or other general inquiries.

Telephone: +81-3-3582-3111
Post: Media & Investor Relations Division Japan Tobacco Inc.
JT Bldg. 2-1, Toranomon 2-chome Minato-ku, Tokyo 105-8422 Japan

If you are our business partner and would like to report a concern related to the following, please click the below button.

  • Actions taken by the JT Group or its employees that violate or may violate or might vilate the JT Group Code of Conduct.
  • Suspected or confirmed serious violations of the JT Group Supplier Standards.
  • Please note that this form is not intended as a method of contact regarding potential business partnerships.

If your inquiry is related to our international tobacco business (excluding Japan or China), and not related to investor relations, please visit the Japan Tobacco International website below.

If you have any other general questions/comments or an inquiry related to JT's activities in sustainability, please click the below button. We would like to hear from you.