- As with our original matrix, we first set out the materiality matrix of our business, which was subsequently expanded to include the entire Group.
- We visualize the individual material topics by plotting priorities of significance to and impact on our stakeholders on the vertical axis and priorities of significance to and impact on our Group’s long-term business on the horizontal axis.
The JT Group Materiality and Sustainability
Overview
In order to support the sustainability of our society and the business of the JT Group, we have set out the JT Group Purpose, which shows the direction for our organization. The Group’s management principle is to pursue the 4S model. As nature, society, and people’s lives are intertwined, sustaining our ways of living and the activities of businesses will depend on the sustainability of the environment and society in which we exist. We recognize that the strive to realize sustainability for nature, society and our business is fundamental to the Group’s management.
Based on this, the JT Group’s sustainability strategy, with the JT Group Purpose as its starting point, identifies five key issues that form the foundation of sustainability management as the JT Group Materiality. We then developed the JT Group Sustainability Targets; a set of 24 targets and initiatives that steer our sustainability performance. Our Board is involved in setting and overseeing the sustainability strategy, while progress against our targets is reviewed and assessed on a regular basis.
As part of the implementation process, we conduct annual reviews of our sustainability targets, making updates to ensure they continually evolve. In our most recent update, we focused on demonstrating how initiatives under each target contribute to the wider sustainability of the JT Group’s business.
We remain strongly committed to supporting the sustainable growth of our society and the Group’s business within it. Through our sustainability strategy, we will continue to create value in order to realize the JT Group Purpose of “Fulfilling Moments, Enriching Life.”
Read more about the JT Group Sustainability Targets and FY2025 results
The JT Group Materiality
We started our materiality assessment in 2013, and in 2015 for the first time through interviews with our external and internal stakeholders, we completed our original materiality assessment to cover the entire JT Group.
Since we selected our original materiality, external circumstances and the business environment in which we operate have changed. In 2021, we began updating the Group’s materiality framework and reported about the revised materiality in the 2022 Integrated Report. By identifying and analyzing our materiality topics through interviews with internal as well as external stakeholders, we have selected and prioritized our materiality topics and updated the materiality matrix accordingly. We then organized the material issues of the Group into 5 groups to set out the JT Group Materiality.
Our materiality is based on the concept of double materiality, taking into account the significance to and impact on our stakeholders and the society, and the significance and impact to the JT Group for sustainable growth. The whole process was conducted in accordance with the advice of an external consultant.
Updating the materiality matrix - the process
In revising our materiality, a project team was formed comprised of members responsible for sustainability strategy and Enterprise Risk Management (ERM). External advisers were also part of the project team. In identifying materiality topics, ERM risk factors were fed into the short-list of potential material issues, which were then adjusted during the analysis process. A cross-check was also performed between ERM risk factors and the final short-list of material issues. The project team presented a revised draft materiality, which was then approved by the JT Board of Directors.
The JT Group Materiality was updated through the following four phases.
Phase 1: Identifying materiality topics
- Identify topics that may have impact on the sustainable growth or sustainability challenges of our Group, bearing in mind the changes in our external operating environment and the business challenges.
- Identify topics by researching and analyzing a wide range of information including but not limited to sustainability disclosure standards or framework such as SDGs, SASB or GRI, risk factors found through our ERM* process, or materiality of our competitor firms, among others.
- * For sustainability and risk management, please also refer to the 41th Annual Securities Report
Phase 2: Stakeholder interviews and desktop searches
- Integrate internal and external stakeholder opinions by conducting interviews and surveys, using the topics identified in the phase 1 process.
- Prioritize the topics for our external and internal stakeholders through desktop analysis of information issued by external rating agencies, global mega-trends or media reports, ensuring there are no gaps and that all relevant topics have been included.
- Conduct interviews with a wide range of stakeholders to maintain quality of the materiality assessment, bearing in mind that the priority of materiality topics may vary depending on the individual stakeholder.
Track record of stakeholder interviews, surveys
- Primarily senior vice presidents of corporate and business functions of the Group:
119 SVPs or others in similar positions - Suppliers, customers, NGOs, other external parties: 27 cases
- Investors, banks: 38 cases
- Employees and others: Approximately 450 cases
Phase 3: Plotting the matrix and prioritizing
Phase 4: Identifying the issue groups
Selecting priority topics or issues for the JT Group as well as for our stakeholders for sustainable growth of the Group and our society. Then arranging the topics into five groups with similar issues or expected effects, namely, preserving our environment, product and services, people, supply chain management and governance.
Reviewing the JT Group Materiality
We have been reviewing our Group Materiality periodically with annual reviews performed in 2024 and 2025. When reviewing our Group Materiality, we take advice from external advisers and examine macro trends through desk-top searches to see if there are any drastic changes in our business environment in comparison to the prior year. We cross-check these external factors against the state of our own business or our strategy, to see if it would be necessary to update any of the five key issues of materiality or each of the material topics on the materiality matrix. The review of the Group Materiality in 2026 commenced in the second quarter. We plan to perform annual review of our materiality, as well as the sustainability targets set on the basis of our materiality.
Sustainability governance
At the executive management level, we have held regular Sustainability Advisory Forums since 2020 to discuss the Group’s sustainability issues across our corporate functions. The Chief Sustainability Officer chairs the forum, which is attended by the heads of all business units and corporate departments of our Group. In 2025, three forums were held to discuss and share information on topics such as updating and progress of the JT Group Sustainability Targets, progress on various climate change initiatives and targets, compliance with the EU Corporate Sustainability Reporting Directive (CSRD) and the Sustainability Standards Board of Japan (SSBJ) standards, non-financial data management, and stakeholder engagement, among others.
All matters discussed at the Sustainability Advisory Forum in 2025 were reported to the CEO and Board Directors with Executive Management responsibilities. Significant matters related to sustainability (those requiring resolution or reporting to the Board of Directors) were reported to the full Board of Directors, including non-executive directors.