Compliance as the foundation of our business

JT Group's compliance is overseen by a system centering on the JT Group Compliance Commitee, with its main members consisting of external members, to achieve the compliance management that the JT Group aims for.

JT Group's compliance is upheld by our Code of Conduct, communication channels for reporting concerns, and various compliance programs.

Reporting concerns

Across the JT Group, each of our operating companies has its own compliance team. If an employee is concerned about a potential violation of our Code of Conduct, they can contact their line manager, human resources lead, or a member of the compliance team. All employees in Japan receive a booklet explaining the process for reporting concerns. We also provide an external concern reporting service run by an independent provider. All reported concerns and investigation reports are processed on a strictly confidential basis.

Reporting concerns