Information security

Our information security risks relate to all the valuable data we hold. This not only includes details about our customers, consumers, suppliers, and employees, but also information on our business strategy and our engineering and experimental data, including results from research. The danger is that this important information could be stolen, leaked, or damaged in some way.

In order to minimize this risk, we are committed to continuously enhancing our information security framework. We understand the importance of awareness and the role every employee can play in the security of our data. We ensure regularly updated policies and procedures are shared and understood by employees, as education is a key component of our broader cyber defense strategy.

In 2019, 99.6% of employees in our Japanese operations received security education. Our international tobacco business has a bespoke i-secure program, which was established to promote a culture of cyber security awareness both at home and at work. The annual learning program is executed in 100% of locations worldwide and key behavior indicators allow us to constantly measure the effectiveness of our program. This learning program supplements our technological defenses against cyber crime, by ensuring all employees are also striving to better protect our information.

As we increasingly move towards the use of cloud services for data processing, we are re-evaluating risk and strengthening our security defenses. We continually assess the threat to our company using a variety of security intelligence methods. The JT Group's vision to become one of the leading global companies, will require the need for technological advancements, which in turn brings new and complex security challenges. It is the role and responsibility of Information Security to dynamically adapt to the ever changing technical landscape. Great efforts are being made to continually improve the security posture of all areas of the business, with global collaboration to ensure the best security practice and defense technologies are utilized by the JT Group as a whole.